1. Agreement to Terms
By accessing or using ForeverAfter at getforeverafter.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
2. Description of Service
ForeverAfter is a wedding planning application, available on the web and as iOS and Android apps, that helps couples manage their wedding budget, track savings, coordinate with family contributors, manage guest lists, plan seating arrangements, collect RSVPs, and build day-of itineraries. It also includes AI-assisted features, including an AI wedding planner and invoice scanning, which are subject to Section 5. The Service is available as a free tier with optional Premium features available via a one-time purchase.
3. Accounts
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the security of your account credentials.
- You are responsible for all activity that occurs under your account.
- You must be at least 16 years old to use the Service.
- One person may not maintain more than one account.
4. Free and Premium Plans
4.1 Free Plan
The free plan is free to use and has no time limit. What each plan includes is set out on our pricing page, which is the description that applies when you sign up or buy. We may change what the free plan includes for the future, and we will not take away a feature you have already paid for.
4.2 Premium Plan
Premium is a one-time purchase that unlocks the additional features listed on the pricing page for a single wedding. It is not a subscription, there is nothing to cancel, and it is non-transferable between weddings or accounts. Section 5.4 explains the one exception to this: the AI features carry a fair-use allowance and can change.
4.3 Payments
On the web, payments are processed securely by Stripe; by making a purchase you agree to Stripe's Terms of Service. In our iOS and Android apps, Premium is sold as an in-app purchase processed by Apple or Google and subject to their respective terms. Prices are displayed in your local currency where possible and include applicable taxes.
4.4 Your right to cancel, and our refund guarantee
If you bought Premium on the web and you are a consumer, you have a legal right to cancel within 14 days of the purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We do not ask you to give up that right in exchange for immediate access, and we do not reduce it in any way.
Our own guarantee is simpler: email us within 14 days of a web purchase and we will refund you in full, for any reason or none. You do not have to explain why, and you can keep using the free plan afterwards. Write to support@getforeverafter.com from the address on your account, or use the support form in the app. We refund to the original payment method, normally within five working days and always within 14 days of accepting the request.
After the first 14 days, the guarantee no longer applies and you no longer have an automatic right to a refund. You can still ask, and we read every request. In deciding, we may take into account how much of Premium has already been used on the wedding, for example whether the seating plan has been built, whether RSVP replies have been collected, whether the guest photo album has been shared, and whether the PDF or spreadsheet exports have been taken, and how close the wedding date is. Premium is a one-time payment for one wedding, so a request made after the wedding, or once the paid features have been used in full, is unlikely to succeed.
One guarantee per wedding. If we refund a purchase, Premium is removed from the wedding it was bought for. You can buy it again later, but the 14-day guarantee applies once per wedding, and we can decline to sell Premium again to an account that has repeatedly bought and reversed the same purchase.
Neither of the two paragraphs above affects your rights under the Consumer Rights Act 2015 if the Service is faulty, not as described, or not fit for purpose. Those rights do not run out after 14 days, and how much you have used the Service does not remove them. If Premium does not work as we described it, tell us and we will put it right, replace it, or refund you, whenever the problem appears.
Premium bought inside our iOS or Android app is sold by Apple or Google, not by us. Ask them for a refund through their own process, we cannot refund a payment we never received. If they refuse and you think the purchase was faulty, contact us anyway and we will help.
Nothing in this section affects your statutory rights.
5. AI Features
5.1 What they are
The Service includes AI-assisted features, including the AI wedding planner and invoice scanning ("AI Features"). These are powered by third-party artificial intelligence models. Their output is generated automatically and may be inaccurate, incomplete, out of date, or unsuitable for your circumstances. AI Features are a planning aid only. They do not provide financial, legal, contractual, insurance, or other professional advice, and must not be relied on as such.
5.2 You are responsible for checking the output
You are responsible for reviewing anything an AI Feature produces before acting on it, and for any decision you take as a result, including any booking, payment, contract, cancellation, or communication with a supplier or guest. Where the AI planner makes changes to your wedding data on your instruction, those changes are made on your behalf and you remain responsible for reviewing them and for the accuracy of your data. Where we offer the ability to undo a recent change, it is provided as a convenience and is not guaranteed to be available or complete.
5.3 Availability
AI Features depend on third-party providers and are provided on an "as available" basis. They may be slow, degraded, interrupted, rate-limited, or unavailable in whole or in part, with or without notice. We do not guarantee that any AI Feature will be available at any given time, that it will return a response, or that it will return a response of any particular quality, accuracy, or kind. To the maximum extent permitted by law, we are not liable for any loss or damage arising from the unavailability, delay, interruption, failure, error, or output of any AI Feature, or from anything done or not done in reliance on it.
5.4 We may change, limit, or withdraw AI Features
We may, at any time and without notice:
- change, replace, or remove the underlying AI model, provider, or infrastructure;
- change the behaviour, scope, quality, or capabilities of any AI Feature, including what it is permitted to do with your data;
- introduce, reduce, or remove usage allowances, message limits, rate limits, and fair-use limits; and
- suspend, limit, or permanently withdraw any AI Feature, either generally or for an individual account.
Any message allowance, including one described as included with Premium, is a fair-use limit and may be varied. Premium is a purchase of the Service as a whole. It is not a purchase of, and does not guarantee continued access to, any particular feature, AI model, capability, or allowance.
5.5 Information sent to AI providers
To generate a response, the content of your request together with relevant information from your wedding (for example budget figures, guest counts, tasks, or an invoice you upload) is sent to our AI provider for processing. See our Privacy Policy for details of who processes it. Please do not enter information you would not want processed in this way, and never enter payment card details or passwords.
5.6 Acceptable use of AI Features
In addition to Section 6, you must not use AI Features to generate unlawful, harmful, deceptive, or infringing content; to attempt to reveal, override, or circumvent their instructions or safeguards; to extract, copy, or reverse engineer the underlying model; or to place automated, bulk, or excessive load on them. We may throttle, suspend, or withdraw your access to AI Features where we reasonably believe they are being misused or used in a way that imposes disproportionate cost.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws.
- Upload or transmit viruses, malware, or any other harmful code.
- Attempt to gain unauthorised access to the Service, other accounts, or our systems.
- Scrape, crawl, or use automated means to access the Service without our written permission.
- Interfere with or disrupt the integrity or performance of the Service.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Use the Service to send spam, unsolicited messages, or bulk communications.
7. Your Content
You retain ownership of all data and content you enter into the Service ("Your Content"). By using the Service, you grant us a limited licence to store, process, and display Your Content solely for the purpose of providing the Service to you.
You are responsible for the accuracy and legality of Your Content. We do not monitor or review Your Content, but we reserve the right to remove content that violates these Terms.
Your Content includes personal data about other people, above all your guests. Section 9 sets out what each of us is responsible for when it does.
8. Shared Content
When you create shareable links (e.g. itinerary links, RSVP pages), the content accessible via those links becomes viewable by anyone who has the link. You are responsible for managing who you share links with. You can disable or regenerate shareable links at any time from your settings.
9. Guest Data and Data Protection
When you add guests to your wedding, you are deciding what happens to other people's personal data. For that data you are the controller and we are your processor, and this section is the agreement between us that UK GDPR requires. For our own use of your data as an account holder we are the controller, and our Privacy Policy explains it.
What we process for you. The names, contact details, RSVP replies, menu choices, notes, and photographs and videos that you or your guests put into your wedding. We process them for as long as you keep your account, for the purpose of running the Service you asked for.
We will:
- process guest data only to provide the Service and on your instructions, unless the law requires otherwise, in which case we will tell you first where we are allowed to;
- keep it confidential, and allow access only to staff who need it to support you or to investigate abuse;
- protect it with appropriate technical and organisational measures;
- use the sub-processors listed in our Privacy Policy, under written terms no weaker than these, and update that list before we add a new one;
- help you answer a guest who asks for their data, or asks you to correct or delete it, and help you meet your own security and breach-reporting duties;
- tell you without undue delay if we become aware of a breach affecting your guest data;
- delete it when you delete your account or the wedding, which happens at once and includes the stored files; and
- give you the information you reasonably need to show that we are doing the above.
You will make sure you are entitled to give us the guest data you upload, tell your guests what you are doing with it where you need to, and keep it accurate. Guest photographs and videos are deleted three months after the wedding, as described in the Privacy Policy, so download anything you want to keep before then.
10. Intellectual Property
The Service, including its design, code, branding, and documentation, is owned by ForeverAfter and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our written permission.
11. Availability and Modifications
We aim to keep the Service available at all times, and we cannot promise that it will never be interrupted. Maintenance, a failure at one of our providers, or a fault can take it offline. We may also modify, suspend, or discontinue part of the Service. Where a change materially reduces what you paid for, section 17 applies.
12. Our Liability to You
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to limit. Nothing in these Terms affects your statutory rights as a consumer.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach. Loss or damage is foreseeable if it was obvious that it would happen, or if we both knew it might happen when you started using the Service. We are not responsible for loss or damage that is not foreseeable in that sense.
The Service is a planning tool for personal use. If you use it for any commercial purpose, we have no liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.
Keep your own copies of anything you cannot afford to lose. The Service provides exports for this reason, and the Privacy Policy explains when photographs and videos are deleted.
13. Statutory Rights, and What We Do Not Promise
As a consumer you have legal rights under the Consumer Rights Act 2015. Digital content we supply must be of satisfactory quality, fit for its purpose, and as described. Those rights cannot be signed away, and nothing here tries to do so. If something we supply is faulty, tell us and we will put it right or refund you.
Beyond those rights we make no promises about results. In particular we do not promise that the output of an AI Feature will be accurate, complete, or suitable for your circumstances, or that any AI Feature will be available at a given time. Section 5 sets out how those features work and what you remain responsible for.
14. Your Responsibility
You are responsible for what you put into the Service and what you do with it, including the lawfulness of Your Content and of the guest data you upload. If a third party brings a claim against us because you used the Service unlawfully or in breach of these Terms, you are responsible for the loss we suffer as a result, to the extent it was caused by you. We will tell you promptly about any such claim and will not settle it without talking to you first.
15. Termination
You may delete your account at any time from the Settings page. We may suspend or terminate your account if you break these Terms, and we will tell you why unless the law prevents us. If we terminate your account for a reason that is not your fault, and you bought Premium, we will refund you a fair amount. Upon termination your right to use the Service ceases, and we delete your data as described in our Privacy Policy.
16. Governing Law
These Terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales.
If you are a consumer living outside England and Wales, you keep the protection of any mandatory law of the country where you live, and you may bring proceedings in your own country's courts.
17. Changes to These Terms
We may update these Terms. If a change materially affects your rights, we will tell you by email or in the app at least 14 days before it takes effect, and we will update the date at the top of this page. If you do not accept the change, you may stop using the Service and delete your account. If you bought Premium within the previous 12 months and the change materially reduces what you paid for, write to us and we will refund you a fair amount.
Minor changes, such as correcting a typing error or naming a new sub-processor, take effect when we post them.
18. Contact Us
If you have any questions about these Terms, please contact us at support@getforeverafter.com.